USA DOMESTIC SHIPPING UPDATES
Important Shipping Update
The Promise Co. is opening a USA warehouse - a huge milestone for our Promise Family.
For US customers:
Orders are temporarily held while we make the transition. We’ll be reopening on or before September 11th, and from that date all US orders will ship directly from our new warehouse with:
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Faster delivery times
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Cheaper shipping costs
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No tariffs or import fees - ever
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A smoother, easier shopping experience
If you are ordering now your order will be "preorder" and shipped as soon as the warehouse opens.
For UK and international customers outside the US:
You can continue to place orders as normal.
We know pausing orders is a big ask, but this move is going to make your experience so much better – faster, easier, more affordable, and with no surprise fees at checkout or delivery.
Thank you for being part of our growing Promise Family.
For any questions, please contact info@thepromiseco.com